How It Works:
Transaction Viewer
The Transaction Viewer allows you to view video and
then look up the orders by time, by server, by table, or
by item. You can monitor the food preparation time. If
you see a New York Steak ready to be picked up, you
can click on description to see when that steak was
ordered and by whom. You can now watch how long it
takes for that server to serve the food. You can see if
the servers are overwhelmed or inefficient. You can get
them additional support if necessary.
POSiwatch is attached directly to your electronic cash
register or computerized point of sale system to directly transfer
the sales information to POSiwatch. Once the information
has been captured, you can view the video and transactions
side by side.
You can view all this either directly on POSiwatch or you can
view it
remotely from your office or home computer. You can even digitally
record
the video for future use.
You can also make sure that your servers are following your
policies and procedures. Make sure
they are serving customers quickly and courteously, their appearance
is acceptable, and that
they are following money-handling procedures correctly. You
will see an immediate increase in
sales because the employees are going to be more careful when
they know you can drop in
electronically any time you wish.
Next: Transaction Analyzer |